Frequently asked questions.
How much to enroll your bank branch in our dog treat program for banks?
$129/Month per bank branch. We provide you with 5 bags of dog treats a month. If you run low before the month ends, just let us know and we’ll send more at no additional cost to your branch. You may cancel your monthly enrollment anytime with no cancellation penalties.
How big is each bag?
Our standard size is a 5 oz (142g) bag. Each branch receives 5 bags per month. If you run out and need more, just let us know and we’ll send what you need to cover the rest of the month at no additional cost.
What is the shelf life?
14 months
What is your manufacturing capacity?
Our production is built to scale. We can comfortably fulfill orders up to 25,000 bags at a time and can increase capacity as needed for larger bank programs.
What makes Riley & Co. Dog Treats different from other treats?
Riley & Co. creates premium, all-natural, American-made dog treats with a mission: 50% of profits support local animal shelters. Every bag helps animals in need.
Is Riley & Co. a local company?
Riley & Co. is a Charleston, South Carolina based company, and proudly supports local animal shelters and banks throughout out community. As we expand nationwide, we remain committed to supporting shelters in every community we serve.
How does the charity donation work?
Each quarter, 50% of our profits are donated to local animal shelters in the communities we serve. We can also coordinate photo opportunities or updates if your bank would like to share the impact with your customers.
Can multiple branches enroll?
Yes. Banks can enroll individual branches or multiple locations. We can ship to each branch directly or coordinate deliveries through a central location.
Are the treats safe for dogs?
Riley & Co. Dog Treats are made in the United States using high-quality ingredients and are produced in facilities that follow strict safety and quality standards for pet food production. Our treats are designed to be safe and enjoyable for dogs. Riley & Co. also carries appropriate business and product liability insurance.
Do you ship nationwide?
Yes. We can serve banks throughout the United States and we can deliver to one location or multiple branches of your bank.
What payment methods do you accept?
We accept all major credit cards, and can set up recurring billing for regular deliveries.
How long does it take to receive my order?
Our turn around time from the time you order to when you receive your order is typically about 3 to 4 days.
Can individuals purchase your treats too?
Right now, Riley & Co. Dog Treats are available exclusively through our bank partners only.